Support
Help, without a ticket queue you cannot see.
Email us and a person replies within one business day. Documentation covers the Phase 1 workflow; the FAQ covers the questions people ask before they sign up.
- Emailhello@agreedio.com. Include your workspace name if you have one. Never include contract text or counterparty details.Write to us
- DocumentationHow import, confirmation, date rules, amendments, reminders, export and billing work, with the fictional sample as the running example.Open the documentation
- WalkthroughTwenty minutes on the sample agreement, with your questions. Not a sales call.Book a walkthrough
- Status and changelogWhat shipped, dated, and any incidents that affected reminders or access.See the changelog
Boundaries
What support is, and is not.
- We help you use the product. We do not interpret your contracts or tell you whether a notice is effective.
- We do not perform migrations or custom setup in Phase 1. If we help beyond normal support we log it as assisted.
- We reply to real people; we do not run an outbound sales process.